Terms and Privacy
Privacy Policy
Effective Date: 2/20/2025
Last Updated: 2/20/2025
At Asgard Logistics LLC, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We collect various types of information, including:
A. Personal Information
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Name, company name, and job title
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Contact details (email address, phone number, physical address)
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Payment and billing details
B. Shipment & Transaction Information
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Freight details (pickup and delivery locations, shipment contents, weight, dimensions)
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Customs and regulatory documents
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Consignee and shipper details
C. Technical Information
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IP addresses, browser type, and operating system when using our website
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Tracking data related to shipments
D. Communication Records
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Emails, phone calls, and messages with our customer support
2. How We Use Your Information
We use your data for the following purposes:
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To provide freight forwarding services (shipment booking, tracking, documentation, customs clearance)
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To process payments and invoices
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To communicate with you regarding shipments, updates, and customer support
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To improve our services through analytics and feedback
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To comply with legal and regulatory obligations
3. Sharing and Disclosure of Information
We may share your information in the following cases:
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Third-Party Service Providers: We share data with carriers, customs brokers, logistics partners, and payment processors to fulfill shipments.
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Legal Compliance: If required by law, we may disclose information to government authorities, customs agencies, or law enforcement.
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Business Transfers: In the event of a merger, sale, or acquisition, customer data may be transferred to the new entity.
4. Data Security
We implement industry-standard security measures to protect your data, including:
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Secure servers and firewalls
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Encryption of sensitive data
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Limited access to authorized personnel
Despite these measures, no data transmission over the internet is 100% secure. We encourage customers to take their own security precautions when sharing information.
5. Data Retention
We retain your data only as long as necessary for:
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Providing services
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Legal and tax compliance
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Resolving disputes
Once no longer needed, data is securely deleted.
6. Your Rights & Choices
Depending on your location, you may have the right to:
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Access your data and request a copy
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Correct inaccurate information
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Request deletion of your data
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Opt-out of marketing communications
To exercise these rights, contact us at team@asgardlogisticsllc.com.
7. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience. You can manage cookie preferences in your browser settings.
8. International Data Transfers
If you are outside US, your information may be transferred to and stored in US, where data protection laws may differ. We ensure appropriate safeguards for such transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
Terms of Use
The information provided on Asgard Logistics LLC ("we," "our," or "us") website is intended for general informational purposes only. While we strive to ensure the accuracy and completeness of the content provided, we make no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, availability, or completeness of any information, services, or related graphics on our website for any purpose.
1. Freight Forwarding Services
Asgard Logistics LLC provides freight forwarding services, including shipping, transportation, and logistics management. While we make every effort to ensure timely and safe delivery, we do not guarantee specific delivery times or dates. All services are subject to third-party carrier schedules and regulations.
2. Third-Party Carriers and Providers
We use third-party carriers and logistics providers to deliver goods. Asgard Logistics LLC does not assume any liability for delays, damages, or losses caused by third-party carriers or service providers. We encourage customers to review the terms and conditions of the carriers and providers involved in the shipping process.
3. No Liability for Shipping Issues
In no event shall Asgard Logistics LLC, nor any of its owners, employees, or affiliates, be liable for any direct, indirect, incidental, special, or consequential damages arising from delays, loss, or damage of goods during shipping, including customs clearance issues, force majeure events, or any other unforeseen circumstances beyond our control.
4. Customs and Import Regulations
It is the responsibility of the shipper or receiver to be aware of and comply with the customs and import regulations of the destination country. Asgard Logistics LLC will provide guidance where possible, but we are not responsible for any customs delays, duties, or penalties incurred during the import or export process.
5. No Professional Advice
The information provided on this website should not be considered professional or legal advice. If you require specific guidance regarding shipping, customs, insurance, or logistics laws, you should consult with a qualified professional or legal advisor.
6. Changes to Services or Information
Asgard Logistics LLC reserves the right to modify, update, or remove any content or services on the website at any time without prior notice. We are not obligated to update or correct any information provided.
7. External Links
Our website may contain links to third-party websites that are not under our control. We are not responsible for the content, policies, or practices of any third-party websites, and the inclusion of such links does not imply endorsement.
8. Shipping Terms and Conditions
By using our freight forwarding services, you agree to the terms and conditions outlined in our service agreement, which may include specific terms related to shipping, payment, insurance, and liability. Please review these terms carefully before engaging our services.
9. Contact Us
If you have any questions or concerns regarding this disclaimer, our services, or the information provided, please contact us at team@asgardlogisticsllc.com.